Collections Analyst

What you will do The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
How will you do it? Coordinate collections calls and emails for accounts that are past dueAnalyze risk comparing credit limit to open balanceMinimize exposure for high-risk customersIdentify disputes on accounts and turn over to resolverFinish daily Collections tasks on Collections ERPSend out welcome information for new accountsFill out credit inquiries for customersInactivate dormant accountsPrepare accounts for litigation teamPrepare aging's, send and reprint invoicesContact customers for remittance information for cash application purposesPrepare Weekly reports of AR accounts and Internal escalation with your teamOther duties as assignedWhat do we need? Advanced Portuguese (Mandatory)Intermediate English level (Plus)Developed data analytic skillsPrior collections and risk assessment experienceDemonstrated ability to carry out assignments to their completionProvide excellent customer serviceAbility to establish and maintain effective working relationships with employees and managersProactively establish and maintain effective working team relationships with all support departmentsProficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
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