Collections Analyst (Portuguese)

What you will doThe Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.How will you do it?-Coordinate collections calls and emails for accounts that are past due-Analyze risk comparing credit limit to open balance-Minimize exposure for high-risk customers-Identify disputes on accounts and turn over to resolver-Finish daily Collections tasks on Collections ERP.-Send out welcome information for new accounts-Fill out credit inquiries for customers-Inactivate dormant accounts-Prepare accounts for litigation team-Prepare aging's, send and reprint invoices-Contact customers for remittance information for cash application purposes-Prepare Weekly reports of AR accounts and Internal scalation with your team.-Other duties as assignedWhat do we need?
-Advanced Portuguese (Mandatory)-Intermediate English level (Plus)-Developed data analytic skills.-Prior collections and risk assessment experience-Demonstrated ability to carry out assignments to their completion-Provide excellent customer service-Ability to establish and maintain effective working relationships with employees and managers-Proactively establish and maintain effective working team relationships with all support departments-Proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
"Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion"