Collections Analyst (Portuguese)

What you will do The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
How will you do it?
-Coordinate collections calls and emails for accounts that are past due -Analyze risk comparing credit limit to open balance -Minimize exposure for high-risk customers -Identify disputes on accounts and turn over to resolver -Finish daily Collections tasks on Collections ERP.
-Send out welcome information for new accounts -Fill out credit inquiries for customers -Inactivate dormant accounts -Prepare accounts for litigation team -Prepare aging's, send and reprint invoices -Contact customers for remittance information for cash application purposes -Prepare Weekly reports of AR accounts and Internal scalation with your team.
-Other duties as assigned What do we need?
-Advanced Portuguese (Mandatory) -Intermediate English level (Plus) -Developed data analytic skills.
-Prior collections and risk assessment experience -Demonstrated ability to carry out assignments to their completion -Provide excellent customer service -Ability to establish and maintain effective working relationships with employees and managers -Proactively establish and maintain effective working team relationships with all support departments -Proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
"Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion"