**Position**:Collections Associate IArrow Electronics is looking for an experienced collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.**What You'll Be Doing**:- Responsible for locating and notifying customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.- Receive payments and post amounts paid to customer accounts.- Locate and monitor overdue accounts.- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, services, or credit contracts.- Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise.- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.- Review customer account information to identify accounts with potential credit line increase and accounts with potential risk.**What We Are Looking For**:- Typically requires a 2 year degree and 2-4 years of financial and/or customer service experience or High school graduate with equivalent related experience.- English verbal and written communication skills, customer service and negotiation skills.- Ability to work independently and manage one's time.- Ability to accurately document and record customer/client information.- Knowledge of legal and company policies, procedures and regulations as related to collections.**What's In It For You**:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.- 30 days of Christmas bonus- 40% vacation premium- 10 vacation days- Vision Assistance- Life Insurance- Healthcare Insurance- Food/Pantry Vouchers- Restaurant Vouchers- Savings Fund- Growth Opportunities, and more!**Annual Hiring Range/Hourly Rate**:$16,325.00 - $22,411.07 MXN Monthly**Location**:MX-JAL-Zapopan, Mexico (Office) 47.5 Hrs**Time Type**:Full time**Job Category**:Accounting/Finance