.Position:Collections Associate IIJob Description:Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.
Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers.
With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life.Arrow Electronics is looking for an experienced Collections Associate to join our team in Guadalajara!
This position is part of our Collections team and will work with Arrow customers to provide them with options for payment collection.What You'll Be Doing:Collects to terms— may need to elevate cash flow problems according to management reporting structure.
Takes appropriate action such as credit hold; ability to work independently done with little or no guidance.A/R disputes—works with customer to determine reason(s) for non-payment of invoices and queries the specific invoice(s) for action; works on disputes that have been researched and collects outstanding balance if applicable.Credit—A/R exposure, facilitating sales and managing risk by reviewing order release and customer master file; releasing orders as appropriate; setting limit or order release based on research; elevating to field sales and credit manager as necessary.
Identify bad debt and set reserve.Process improvement—identify root causes, recommend and implement solutions.
Establish/update best collection practices.Acts as a technical specialist on certain types of transactions and provides guidance and assistance to sales and customers.
Demonstrate independent thinking and work with little or no direction.
May need guidance or approval on highly complex issues.What We Are Looking For:4-year degree desirable with 2-4 years of experience or High school graduate with equivalent related experienceSupports large global customers.Strong MS Excel experience and attention to detailExperience with complex A/R, cash applications reconciliationsExcellent verbal and written communication; must be fluent in EnglishCompletes work with a limited degree of supervisionLikely to act as an informal resource for colleagues with less experienceIdentifies key issues and patterns from partial/conflicting dataTakes a broad perspective to problems and spots new, less obvious solutionsExperience dealing with portfolios with $3M USD or above.What's In It For You:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.
That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package