.Current job opportunities are posted here as they become available.Collections Specialist, Accounts ReceivableReports To: Senior Manager Accounts Receivable, Credit & CollectionsLocation: Monterrey, MexicoWork Schedule:This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.As a Collections Specialist working within Redwood Logistics, you will be responsible for analyzing customer accounts, confirming receipt of invoices, ensuring timely payment of invoices, and proactively alerting operations and management about any customer issues. You will be required to update invoices with notes and statuses received from billing, sales reps, outside portals, and customers. You will also be responsible for summarizing the overall state of your accounts internally and externally.How You Make a Difference Everyday:Own collections of high-volume customer accounts, maintaining communication between several functional groups within and outside the company.Proactively resolve collections by investigating customer invoice status and payment history to inquire about payment status for invoices approaching or at past due status and annotating responses in NetSuite.Maintain accurate reporting of all accounts within your book of business, maintaining cadence with sales teams, customers, and different layers of management.Reconcile receivables aging to customer payables aging in order to detect potential billing issues and other process deficiencies.Assist with maintaining customer credit decisions.Create and present ad hoc analysis reports for management.Proactively contribute to process improvement initiatives.Update/create process documentation and training documents.Assist with audit requests and other related accounting projects as requested.You've Got This?Bi-lingual in English/Spanish; proficient level for verbal and written communication.Strong communication and organizational skills.Exceptional attention to detail.Minimum 2 years data entry experience.Proficiency with Microsoft Excel Formulas, IF statements, VLookups & Pivots (will be tested).Minimum 2 years in Accounts Receivable or finance related role.Transportation industry experience preferred.Experience with NetSuite preferred.Accounting or Finance degree or comparable work preferred.What We Offer:Access to experts and resources for your Learning & Development journey.Opportunity for internal mobility.Employee referral bonus program.Employee Resource Groups (ERGs).Annual fundraising and volunteer events to give back to communities.Life Insurance policy for you starting 30 days after employment.Personal Health Insurance coverage for you – Major Medical.30 days "Aguinaldo" Christmas bonus or prorated percentage your first year.Vacation time starting at 12 days. Additional days will increase per Mexican Law