Collections Specialist

**Join a team recognized for leadership, innovation and diversity**:Under the supervision of the department manager, you would identify and allocate all payments and ensure that all cash is posted and distributed accurately and within required time frames under conformity to the applicable internal controls and compliance requirements.**Key Responsibilities**:- Support with collection activities.- Work with internal / external customers- Respond to customer requests- Account reconciliations.- Handle a customer portfolio.- Order Releases.- Evaluate risk on customer credit- Calling customers by phone- Supporting on Cash Applications- Update customer information in SAP and related tools and support- Demonstrate abilities to deliver solutions to problems- Strong analytical & problem-solving skills- Effective verbal and written communication skills- Lead projects that help to reduce PD and achieve goals- Ability to work with less supervision providing updates on the progress on portfolios- Customer account reconciliation- Lead meetings with teams such as CX, Sales and customers**YOU MUST HAVE**:- Bachelor's Degree in Finance / accounting or related field- 1-year experience with customer service and collections**WE VALUE**:- Experience with SAP, Excel, Microsiga is a plus- Advance Portuguese is a plus.- Demonstrate abilities to deliver solutions to problems- Strong analytical & problem-solving skills- Effective verbal and written communication skills- Acting with urgency**Additional Information**:- ** JOB ID**:Req385022- ** Category**:Finance- ** Location**:Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico