Collections Team Lead

**Responsibilities**:

- Compares data to support the business decisions pertaining to timeline improvement, volume forecasts, inventory management, staffing decisions, productivity, NCL charges offs and other related activities including the remarketing of auto assets
- Applies good understanding of how the team interacts with others in accomplishing the goals of the area
- Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts
- Makes evaluative judgments based on the analysis of factual information
- Limited but direct impact on the business through the quality of the tasks/services provided
- Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity
- Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

**Qualifications**:

- Excellent communication skills

**Education**:

- Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Collections Default
- **Job Family**:
Core Collections
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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View the **EEO Policy Statement**.

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