Collector - Finance

SUMMARYTo contact customers via phone in order to collect past due balances on their AutoZone accounts.Give credit orientation to customers.Provide resolution to invoice and statements requests and direct customer calls.Analyze on-hand information prior to contacting customers to be able to answer customer questions related to their AutoZone account balances.REQUIREMENTSLevel of formal education: A bachelor's degree (BA, BS) or equivalent.Area of study: No special requirement.Type of experience: Customer service, collection experience.Special Certifications or technical skills: Bilingual, highly customer service oriented, excellent communication skills, ability to work under pressure, team player.Other/Preferred: Communication and analytical skills, problem-solving abilities, proactive with a 'can-do' attitude, ability to establish goals and target deadlines.#J-18808-Ljbffr