.A Snapshot of Your Day (position overview)The Commercial Data Management (CDM) team is responsible for maintaining all of the material master data in the PD2 SAP system. This team supports the entire gas service organization with the primary focus on Parts and Repairs. Parts cannot be quoted, ordered, stocked, shipped, or invoiced without material master data setup in SAP. Each material master has a unique combination of attributes for the different business groups. The requests for support can come in from internal users via the CDM JIRA ticketing tool or via SAP workflow. This wide range of requests provides many opportunities for learning and problem-solving. Also, maintaining data quality and aligning it with other SAP boxes (OPP & KSP) is a key strategic focus. We use various tools to perform mass updates and improve data quality across the population set.How You'll Make an Impact (responsibilities)Focus on strategic initiatives around improving data quality and aligning master data across SAP boxes between PD2 and OPP / KSP.Support business process for material master maintenance and system enhancements.Support requests coming in through SAP workflow and CDM JIRA ticketing tool.Support users by answering internal customer questions and providing solutions in a timely and accurate manner.Follow through on assigned tasks and projects, including completing documentation and communicating with the team.Ask questions to clarify requests for accurate disposition and be able to look up process documentation for confirmation.Prioritize urgent requests in order to be responsive to customer needs by the due date.Generate reports and run queries to analyze data.Look for opportunities to share best practices and provide training across user groups.Coordinate activities with other internal departments (i.E. Strategic Pricing, Purchasing, Technical Clarification, Order Management, Inventory Management, FAST Logistics Center, Marketing, Finance, ECC, Engineering, non-SAP users, etc.) to meet customer demands.Attend weekly CDM meetings, contribute to discussions and complete any assigned action items resulting from these meetings.Be on call after hours, responsible for rotational team cell phone during weeklong intervals.Expected Travel to US for team collaboration ~5-10%.What You Bring (requirements)Bachelor's degree or equivalent of 2+ years of experience in Order Management or related field.SAP knowledge and experience working with SAP Material Masters is required.Microsoft skills are required (Teams, Word, Outlook, Excel, and PPT).General understanding of Order Management and Inventory processes.Knowledge of SAP tables and data structure.Knowledge of drawing/BOM structure.Ability to troubleshoot SAP errors.Excellent social leadership skills, active listening, collaboration, effective communication, persuasion & service orientation.Bilingual in Spanish/English is preferred, both written and verbal skills