Commercial Digital Channels Service Level And Nps Manager - C13

Detalles de la oferta

The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities: Manage a team of Product Managers to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each productOversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business resultsExecute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clientsDevelop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or businessManage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutionsOversee all aspects of program life cycle management including market demands, technology trends, and the competitive fieldContribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plansDevelop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client managementHelp drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreementsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications: 6-10 years of relevant experienceExperience managing across multi-function businessFunctional experience in product developmentAbility to work under pressure and manage deadlines or unexpected changes in expectations or requirementsAbility to work unsupervised and adjust priorities quickly as circumstances dictateConsistently demonstrates clear and concise written and verbal communicationDemonstrated analytical skillsDemonstrated problem-solving and decision-making skillsAbility to work in a team-oriented environmentEducation: Bachelor's degree/University degree or equivalent experienceMaster's degree preferredJob Family Group: Product Management and Development
Job Family: Product Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting.

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Salario Nominal: A convenir

Fuente: Jobleads

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