Commercial Digital Channels Service Level And Nps Manager - C13

Detalles de la oferta

.The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management. This role will also be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.Responsibilities:Manage a team of Product Managers to accomplish established goals and conduct personnel duties for team (e.G. performance evaluations, hiring and disciplinary actions).Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each product.Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies.Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation.Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units.Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization.Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field.Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals.Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures.Help drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreements.Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.Qualifications:6-10 years of relevant experience.Experience managing across multi-function business.Functional experience in product development.Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.Ability to work unsupervised and adjust priorities quickly as circumstances dictate.Consistently demonstrates clear and concise written and verbal communication.Demonstrated analytical skills.Demonstrated problem-solving and decision-making skills.Ability to work in a team-oriented environment.Education:Bachelor's degree/University degree or equivalent experience.Master's degree preferred.Job Family Group: Product Management and DevelopmentJob Family: Product ManagementTime Type: Full timeCiti is an equal opportunity and affirmative action employer


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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