.Media.Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services.
Inspired by the connectivity and flexibility of technology APIs, Media.Monks' single-P&L model offers brands seamless access to a nearly 6,000-strong team of digital talent organized across 57 talent hubs in 33 countries.With us, you'll find a diverse group of colleagues with different backgrounds and perspectives.
We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day.
We want to build something with the potential to change the heart of our industry, and we'd love to include your unique perspective.
**In this role you will**:- Set and implement social media and communication campaigns to align with marketing strategies.- Provide engaging text, image and video content for social media accounts.- Develop tone of voice and identity for brand channels.- Respond to comments and customer queries in a timely manner.- Monitor and report on feedback and online reviews.- Organize and participate in events to build community and boost brand awareness.- Coordinate with Marketing, PR and Communications teams to ensure brand consistency.- Build relationships with customers, potential customers, industry professionals and journalists.- Stay up-to-date with digital technology trends.- Understanding of social platforms and trends in real time to trigger new ideas and proposals for campaigns.- Daily analysis of the conversation around the brand and the generation of responses that favor the objectives of the brand.- Provide learnings and recommendations based on social platforms and trends.- Adapt global assets based on local context.
**Requirements**:- Proven work experience as a community manager for brands or entertainment accounts.- Ability to identify and track relevant community metrics (e.G.
repeat attendance at events)- Knowledge of metrics, tools and digital reports.- Knowledge in managing CMS's Reading media plans.- Experience in developing or implementing community manager strategies.- Excellent verbal communication skills- Excellent writing skills- Lead customer relationship (100% client-facing).- Must be aware of pop culture, new series, movies, and social media conversations.- Social Media Savvy (must have and use social networks daily).- Good English communication skills.
English advanced.- Be up to date with innovative audiovisual content formats.- Fluency in relation to several ECDs / HoCs / Planners / Data managers.- Competency in collaboration, empathy, responsibility, ownership, commitment, flexibility, initiative.- Highly focused on detail.LI-DC1**About Media.Monks**:At Media.Monks, you'll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good