**Responsibilities**:
- Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
- Assist with regulatory inquiries and/or examinations.
- Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product.
- Supporting the business in performing timely compliance reviews of new transactions and/or products.
- Assisting in the development and administration of Compliance training for the supported function/business/product.
- Researching any rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules/regulations
- Additional duties as assigned.
**Qualifications**:
- Working Knowledge of Compliance laws, rules, regulations, risks and typologies in the supported function/business/product
- Excellent written and verbal communication skills
- Must be a self-starter, flexible, innovative and adaptive
- Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
- Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
- Excellent project management and organizational skills and capability to handle multiple projects at one time
- Knowledge in area of focus
- Relevant certifications desirable
**Education**:
- Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus
Conocimiento y experiência en atención de reclamaciones de clientes, UNE y CONDUSEF, así como trato justo al cliente y CONDUCT RISK.
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Product Compliance Risk Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting