**About us**
**Job Overview**
The Compliance Manager will be responsible for overseeing and managing all aspects of compliance related to client audits, ISO audit readiness, client certifications, and contract compliance.
This role ensures that Avantpage adheres to all relevant regulations, standards, and client requirements, maintaining the highest level of integrity and operational excellence.
**Duties and Responsibilities**
- **Client Audits**: Coordinate and manage client audits, ensuring all necessary documentation and processes are in place.
Act as a point of contact for clients during audit processes.
- **ISO Audit Readiness**: Maintain and enhance ISO audit readiness by developing and implementing policies and procedures that comply with ISO standards.
Conduct internal audits and prepare the organization for external ISO audits.
- **Client Certifications**: Oversee the process of obtaining and maintaining client certifications.
Ensure all certifications are up-to-date and meet client and regulatory requirements.
- **Contract Compliance**: Monitor and ensure compliance with all client contracts.
Review and interpret contract terms and conditions and ensure that all contractual obligations are met.
- **Policy Development**: Develop, implement, and maintain compliance policies and Ensure all staff are trained on compliance requirements and best practices.
- **Risk Management**: Identify and assess compliance risks.
Develop and implement strategies to mitigate these risks and ensure ongoing compliance.
- **Reporting**: Prepare and present compliance reports to senior management.
Provide regular updates on compliance status and any issues or concerns.
- **Continuous Improvement**: Stay up to date with changes in regulations and standards.
Conduct regular internal audits to continuously improve compliance processes and procedures ensuring they remain effective and efficient.
**Skills and Qualifications**
- Bachelor's degree in Business, Law, or a related field.
- Minimum of 2 years of experience in a compliance role, preferably within the language services industry.
- In-depth knowledge of ISO standards and audit processes.
- Strong understanding of contract law and client certification processes.
- Excellent organizational and project management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of integrity and attention to detail.
**What we offer**
- Joining a vibrant multicultural team spread across the Americas, Asia, Africa and Europe
- Professional development and growth opportunities in the localization industry
- Training in new tools, technologies, and processes
- Energetic, multicultural, and empathetic working environment