.**Why Vacasa**We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America. Today, we're one of the fastest-growing vacation rental companies in the world—thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.**Why Operations at Vacasa**We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We're hospitality professionals dedicated to the communities we work with. We're the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.**What We're Looking For**:Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes.**What You'll Do**:- Coordination of in-room guest services directory. Handle and service all guests' and owners' needs, in conjunction with an approved vendor list. Establish, when possible, appropriate commission between the vendors and staff.- Ensure that all arriving guests are notified of room availability within the standard time frame. Assist in establishment of guest recognition program, and in the development of amenities and welcome gifts for repeat and VIP guests.- Ensure all departments are aware of every aspect of activities and special events within the resort. Establish a weekly listing of all special events, times and directions for guests and guest services staff.- Ensure the cleanliness of the lobby, front entrance, and guest registration area. Ensure the brochure rack is in accordance with the Marketing Department's requirements.- Coordinate with Guest Services to ensure all guests' requests are handled in a satisfactory manner. Check VIP and owner units for proper cleanliness and condition before arrival. Notify Guest Services of return guests and welcome them appropriately.- Perform special projects and other duties as requested