.Job SummaryThis role is responsible for acting as a liaison between the business and IT within Enterprise Operations for managing/executing the testing process and providing implementation and post-implementation support for the Integrated Quoting (IQ) CPQ (configure/price/quote) tool for HP Solutions Digital Services portfolio.ResponsibilitiesLearn the end-to-end CPQ process and tools for the Digital Services software portfolio transactional quoting and ordering for both direct and channel routes to market.Design and create test cases and scripts in the Test Rail tool to cover processes from opportunity creation in Salesforce.Com and Microsoft Dynamics, through quote creation in IQ, through order management in SAP systems, and coordinated Revenue Recognition with Finance contacts.Coordinate and execute testing within the testing environment across the ecosystem, including coordinating with IT for test environment setup and test data synchronization, and creation of test opportunities, quotes, and orders.Track results in Test Rail and coordinate with business stakeholders and IT in the resolution of any findings.Report to Lead to Cash transformation to drive key results around improved sales and channel partner CPQ experience.Perform regression testing of new releases of IQ or new products configured in IQ.Support pilot efforts to test in production 'golden transactions' with key channel partners and sellers.Provide implementation support for Management of Change preparation of communications to channel partners and sales on the process and system changes/functions.Provide post-implementation support for questions, issues, and escalations related to the CPQ process to sales and channel partners.Utilize standard project management and quality improvement methodologies in process improvement approaches.Identify risks associated with system changes and capabilities, ensuring business continuity and compliance with regulatory requirements.Provide guidance and mentorship to junior team members, helping them develop their skills and expertise.Ensure that all processes and capabilities are aligned with the strategic objectives and adapt to changing business needs.Education & ExperienceFour-year or Graduate Degree in IT, Business Administration or any other related discipline or commensurate work experience or demonstrated competence.Typically has 3-7 years of work experience, preferably in sales operations, business process improvement, IT development (system development lifecycle), business analysis, change management, or a related field or an advanced degree with 3-5 years of work experience.Preferred CertificationsCertified Sales Operations Professional (CSOP)ITILKnowledge & SkillsTest Rail a plusTest Cases and Scripts creation/maintenanceKnowledge of HP Inc