Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Consultant, Advisors Client Services
Overview:
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow.
Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.
Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Role Description:
The Consultant is a team member who actively contributes to delivering consulting projects for MasterCard Advisors clients.
- Contributes towards the development of strategies and programs for large, strategically important regional and global clients
- Independently identifies issues in defined area of analysis, structures analysis with mínimal oversight and synthesizes own analysis and identifies relevant implications
- Develop recommendations with oversight, and prepares and delivers prepared presentations with guidance
- Leverages understanding of immediate clients' needs and agenda to provide creative input into project
- Develops day-to-day working relationship with entry-level management
- Identifies engagement risks in immediate area of responsibility
- Supports intellectual capital development from client work and incorporate insights from related intellectual capital/project initiatives
- Contributes to proposal preparation
- Identifies client challenges and bring ideas on opportunities to the attention of senior MasterCard Advisors staff
All About You:
We recruit for and value the following core competencies:
- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients
- Problem Solving: ability to help define and develop deliverables to solve client problems, and address difficult client situations
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions
- Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard's solutions as high value solutions in sales and delivery conversations
- Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude
- Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes
- Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity
Education and Qualifications:
Strong undergraduate degree with at least two years work experience, or advance degree from top program.
Consulting experience from a top-rated consulting firm is desirable, as is payments/bankcard expertise and experience, with:
- Excellent verbal and written communication skills
- Excellent analytical skills
- Ability to work on a team or independently
COVID-19 Considerations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected inform