Job ID:Required Travel:MinimalManagerial:NoLocation::GUADALAJARA (Amdocs Site)Who are weAt Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its, employees serve the leading players in the communications and media industry, enabling ngeneration experiences in 85 countries. Our cloud:Native, open and dynamic portfolio of digital, platforms and services brings greater choicster time to market aexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of 4.1 billion scal. For more information, visit Amdocs atamdocsIn one sentencewill your job look likeYou will:Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects:Internal and rnal Amdocs customers, including partners without database understanding.:Build open lines of communication and develop processes and programs, that will encourage a multi:Cultural team to achieve unit goals. Drive organizational integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out:Of:The:Box that include introducing improvements rther build positive efficiency across operations.:Craft and review test and scenarios, tobe implemented and executed in alignment with the scope settled during test planning, demonstrating knowledge and a broad understanding of the business process and requirements.:Support various project aspects such as schedule, budget, risks, work tasks, etc.:Lead consulting team, rnal contractors, Amdocs matrix teams, and/or customer personnel in a matrix mannerAll you need is...Minimum of 5 years of Importante empresa in tllowing:Strong knowledge of SQL and Unix:Triage Importante empresa:Defect management Importante empresa:Importante empresa pulling/validating defect reports:CSM Knowledge:Previous Importante empresa with Jira:Good communication:Written and verbal:Able to attend defect meetings and explain issues or status with issues:Self Starter:Pro:Active:Team player:Quick learnerWhy you will love this job:You will be able to use your specific insights to lead business change on a large scale and drive transformation within our organization.:You will be a key member of a global, dynamic and highly collaborative team with various possibilitir personal and professional development.:You will have the opportunity to work in multinational environmer the global market leader in ield:We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leaveAmdocs is an equal opportunity employer. We welcome applicanom all backgrounds and are committed stering a diverse and inclusive workforce