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Detalles de la oferta

Job DescriptionInfosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.SkillsManhattan or JDA / BY WMSTotal IT experience between 4-7 yearsMinimum 2-4 years of experience in warehouse management system (WMS) preferably in application supportHands-on Experience on WMS, SQL, SCI and LMExperience in WCS application and its integration with WMSKnowledge on interfaces between WMS and ERP / Host, TMS, WLM, T&T, Parcel, 3rd party system that integrates with WMSAbility to resolve complex problems (bugs / performance / issues) with minimal guidance and reading trace filesPreferable to have experience working in Peak Season SupportResponsibilities:L2 support of WMS and WCS application running in Client's distribution CentersProvide variety of technical support to the project team including quality assurance / design review, environment setup, software installation, configuration, report and label generation, operation consulting, troubleshooting, system testing & programmingProactively lead crisis calls and ensure rapid closure of all priority issuesTrack Incidents to closure and perform Root Cause AnalysisCo-ordinate with client and end-users to provide end to end solutions for the production incidentsTeam Management and capability buildingNice to Have:Experience in Manhattan or JDA WMSCandidate needs to be able and open to assist to the client office in northern Mexico CityWillingness to work on shifts - morning or afternoon, including Saturday based on rotation#J-18808-Ljbffr


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