Company DescriptionRobert Bosch Engineering and Business Solutions Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 19,500 associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.**Job Description**:SAP EWM Support functional and configuration for North America Bosch Warehouses, providing solutions to users in logistics processes, handling tickets restorations and request, delivering optimal solutions for various systems and users.SMT tool for ticket handling with priory on deliver solutions, customer support and communication, interaction between cross SAP ECC modules and constant communication with offshore teams in India.Working with SAP EWM to support North America Bosch Operation.SAP process understanding by document (PO, PR, SO, STO, IBD, OBD).Customer support and handling incidents, request in the system.Acquisition of supporting role for many systems.Identifying problems and develops customer relations over the time.Testing, documentation and track reporting.**Qualifications**:Experience working on below topics:SAP LE-EWM Support handling ticketsPrevious experience in Warehouse.Intermediate English levelCollege degree in related fieldsAbility to prioritize and multitaskOrganizational and problem solving skillsCustomer focused attitudeAttention to detail and focus on qualityCustomer serviceAdditional InformationBosch constantly expands its international presence, since for us cultural diversity represents one of our greatest strengths. We continuously promote the growth of our more than 13 thousand associates, who develop their full potential in one of the companies with the highest quality in terms of technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.**Vacancy applies to the referral program.**Get to know more about how we work at Bosch and our new open positions on our social networks:- Facebook: Bosch Talento México- Instagram: Bosch Campus México- LinkedIn: Bosch México- Tiktok: Bosch Talento México