The Head of Consumer Risk Management is responsible for all first line risk activities of one of the largest and iconic banking institutions in Mexico. Primary objective is to continue to enhance the franchise by building, managing and enhancing state of the art risk techniques and strategies. Position will report to the head of the consumer banking and have end to end ownership of all risk forecasting/regulatory requirements, portfolio management, acquisitions, exposure controls/collection strategies and risk execution.
**Responsibilities**:
- Manage multiple teams of senior professionals and lead teams responsible for new account strategy development, account management strategy development, non-scoring models, compliance with partner contract SLAs and management, Operating Committee engagement, internal and external oversight reviews and meeting and exceeding Partner/Citi Profit & Loss (P&L) and performance expectations
- Ensure a consistent control environment across portfolios and Centers of Excellence (COEs) to manage operational risk, ensuring oversight of key contractual deliverables
- Identify opportunities to improve business performance, effectiveness and efficiency through process improvements and talent management
- Negotiate internally and externally to have major impact on the area managed and possibly on other related areas and organization as a whole
- Support portfolio performance monitoring and diagnostics
**Qualifications**:
- 15+ years of relevant experience
- Experience in people management
- In-depth knowledge of the industry and direct competitors' products/services
- In-depth knowledge of applicable laws and regulations and the current environment which govern our policies and practices
- Comprehensive understanding of strategic direction of the function including related systems, theories and practices
- Consistently demonstrate clear and concise written and verbal communication to influence and negotiate with a wide range of audiences
**Education**:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
- **Job Family Group**:
Risk Management
- **Job Family**:
Credit & Portfolio Risk Management
- **Time Type**:
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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