Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose.
Our products are built to help imaginations thrive.
This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo?
Never.
Courage?
Always.
At TikTok, we create together and grow together.
That's how we drive impact-for ourselves, our company, and the users we serve.
Join us.
Team Introduction
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
About the Team
The Team Lead performs a critical function that supports our efforts to address objectionable or disturbing content.
Team Lead may interact with images, video and text related to everyday life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
It is possible that this role will be exposed to harmful content on a daily basis.
**Responsibilities**:
- You will lead, manage, recruit & develop a team of Content Moderators, helping them to achieve their full potential and maintain high standards & quality of work.
- You will be responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures.
- You actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
- You will create an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed."
**Qualifications**:
Minimum Qualifications
- You possess exceptional interpersonal & communication skills with a passion for working in a team environment
- You come with leadership skills with experience leading or managing people in a previous situation
- Fluency in English and Spanish is required.
English will be utilized as the primary language for work, while Spanish will be used for market-specific communications.
- You have good attention to detail
- You are comfortable using data to analyse performance and using insight to drive performance
Preferred Qualifications
- You are driven and self-motivated with a desire to keep improving
- You have the ability to work in a fast paced environment, adapt to change, and respond to day-to-day challenges of the role.
- You are committed to self-care and have the ability to manage the emotional demands of the role
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
LI-Hybrid"