Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
**About the team**:
ur Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Our Content Moderators support our efforts to address objectionable or disturbing content. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video and text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Our Content Moderators review videos in continuous succession during each shift and it is possible that this role will be exposed to harmful content on a daily basis
What will I be doing?
- You will ensure legal compliance and safety of content uploaded to our platform.
- You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
- You will improve the content management strategy for short video platforms.
- You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
**Qualifications**:
Minimum Qualifications
- At least 6 months of experience working in BPO or customer support
- You are a fast learner, and you can communicate fluently in English and Spanish.
- You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
**Preferred Qualifications**:
- You pay attention to detail and have a passion for maintaining a high standard of work.
- You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
- You have usage and interest in short video platforms.
- Your ability to work in a high tempo environment, adapt to change, respond to day-to-day challenges of the role.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
