.We value inclusivity and diversity at Envato.
Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria.
We like to make our hiring decisions based on experience and passion, so if you're keen to apply and need reasonable adjustments please let us know.
We also encourage you to let us know the pronouns you use at any point during the recruitment process.About EnvatoOur focus is on helping people to complete their creative projects, with our author community earning every time that happens.
Envato proudly impacts the lives of creatives all over the world, from web developers and graphic designers to marketers, videographers, photographers, and more.
We've built a community where anyone can get their creative projects done, and where creators bring their ideas to life and in the process, earn a living doing what they love.
It doesn't get much better than that!We are a global and rapidly scaling business.
Blending purpose and profit, we're a passionate B Corp, committed to making a positive impact on the communities we engage in.
You can read more about our purpose, mission, and values on our website.We've embraced flexibility for a long time - where we can, let's make work, work for you!
We have an amazing office in the Colonia Americana neighborhood in Guadalajara, Jalisco, Mexico.Role PurposeContent is the core that powers our business, and the Content Operations team performs the vital role of ensuring that the authors we add to the platform can produce high quality content that our customers are after, and the content submitted by them is inline with our guidelines, and in tune with our customer requirements and changing trends.
The team also leverages innovative automation tools, including AI to enhance author and customer experience, providing concierge-level service to high-value authors, and collaborates closely with internal teams to deliver relevant content insights.With over 30 team members primarily based in Guadalajara, Mexico; the Senior Manager for Content Operations will be responsible for shaping the team to adapt to dynamic business demands while fostering a culture of operational excellence.
This role requires both strategic vision to oversee broad operational functions, and the ability to engage with details to guide daily operations and drive process improvements.The Senior Manager will be a part of the Content & Author team, and will report to the Head of Content & Author, based in Melbourne, Australia.Responsibilities and ObjectivesTeam Management:Provide guidance and mentorship to the operational leads on their day-to-day activities, and long term development plans.Foster a strong alignment with Envato's values proactively managing the performance of both direct and indirect reports.Manage conflict resolution, continuous performance assessment, and retrospective analysis to enhance team skills and capabilities