.Content Processing Specialist (Content Moderator)Full-timeBE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS!Proud of our Finnish heritage, BrickBrands has been in the business for over 6 years providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures.BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: Create opportunities for brands and communities to speak.Summary of the PositionAs a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.Here's What You Will Do:Use our online platform to monitor contentMaintain constant communication with your shift manager to resolve any issues or questionsRapidly identify any online communication, whether it's a plain text or a meme and stay up to date with the latest social media trends/lingoEnsure the safety of the online community, and that the policies and guidelines are being followed accordinglyUnderstand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely mannerWork with various brands from different industries to detect, review and monitor all kinds of contentHere's What You Will Need:A High School Diploma or equivalentA personal PC/laptop with a working webcamGeneral knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)A good working home environment with a stable internet connectionMust have experience in content moderation, marketing, or social media managementAny form of experience in Social Media and Customer Service (non-voice) is a plus!The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.Excellent communication skills in English and Spanish, both written and oral