Job Description:Collect, structure, and analyze data from different sources to achieve business objectives and KPI. He is responsible for identifying areas for service improvement and developing programs that improve the overall customer experience. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues.ABOUT DJO GLOBALDJO Global is a leading global developer, manufacturer and distributor of high-quality medical devices that provide solutions for musculoskeletal health, vascular health and pain management. Our products address the continuum of patient care from injury prevention to rehabilitation after surgery, injury or from degenerative disease, enabling people to regain or maintain their natural motion. Our products are used by orthopedic specialists, spine surgeons, primary care physicians, pain management specialists, physical therapists, podiatrists, chiropractors, athletic trainers and other healthcare professionals. In addition, many of our medical devices and related accessories are used by athletes and patients for injury prevention and at-home physical therapy treatment. Product lines include rigid and soft orthopedic bracing, hot and cold therapy, bone growth stimulators, vascular therapy systems and compression garments, therapeutic shoes and inserts, electrical stimulators used for pain management and physical therapy products. Our surgical division offers a comprehensive suite of reconstructive joint products for the hip, knee and shoulder. Our products are marketed under a portfolio of brands including Aircast®, Chattanooga, CMF, Compex®, DonJoy®, ProCare®, Exos, Dr. Comfort®, DonJoy Performance® and DJO® Surgical.DJO is a growing subsidiary of diversified technology leader Colfax CorporationEOE AA M/F/VET/DisabilityAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.