.Positions are open to Mexican Citizens and official residents of Mexico.Location: Guadalajara (hybrid)Strong English communication skills required.At AstraZeneca we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We are inspired by things that seem impossible. Here, we see the impact of our collective ideas and expertise, and the power of science to deliver them.The Contract Enablement Team Lead is a member of the Contract Guidance & Enablement team within the GBS (Global Business Services) - Compliance, Legal and Contracting Operations (CLCO) group and is responsible for driving AstraZeneca's portfolio of drug products by providing business support for external services and collaborations. The role is responsible for handling technical and administrative aspects relating to the processing of the corresponding payments, either directly or via a team of Contract Enablement Specialists that they will oversee. They will oversee day-to-day transactions and ensure accurate and compliant processing of payments in accordance with policies, procedures, regulations, and transparency/disclosure reporting requirements.Success in the role will be dependent on developing and maintaining excellent working relationships with counterparts within the Contract Guidance & Enablement team as well as Genpact, GFS (Global Finance Services), GDO (Global Data Operations), other Regional Transactional Teams, External Experts, internal customers, and business partners.**Major Responsibilities**:- Payment Operations_- Define, own, and support efficient payment services processes (e.G., Payment, Invoicing, Expense Reimbursement, Tax codes)- Work as a primary point of contact for payment related inquiries and critical issues and address in a timely manner- Ensure payments team is following standards, SOP (Standard Operating Procedure) and collecting required evidence and approvals in the most compliant and efficient manner- Run performance data and metrics to ensure process and performance issues are identified and route cause analysis is conducted- Lead timely delivery and resolution of ad hoc queries from customers, and other partners- Technology_- Monitor initiation of payments and their subsequent processing in SAP; ensuring high level of customer service throughout- Ensure system and data issues are flagged and dealt with according to service level agreements- Maintain tracker/dashboards/systems to be able to generate useful reports to customers (activity owners, business leaders, etc.)- Maintain and ensure data integrity and accuracy, completeness, and timeliness of updates. Assimilate and adopt new systems, tools, and processes where these are required for delivering the role