Contract Management Analyst Posting Date: 5 Sep 2024
Function: Business Services & Operations
Unit: Business
Location: CDMX
About BT:BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics to supporting the emergency services, we take pride in everything we do - and in the people who work here.
We are now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Our goal is to help customers, communities and businesses overcome barriers and release their potential.
About the role:You will manage the global contractual risk, obligations & P&L for a specific account or multiple accounts within a very complex contract, ensuring alignment to Global Contract Management transformation, best practices, and frameworks. You will be the point of contact for all contractual topics within your parameter.
You will drive growth on the existing contract through effective management of moves, adds, and changes within your parameter.
Responsibilities:Ensure the resolution of key high-risk contractual issues within your parameter.P&L ownership dedicated to mid-sized complex contracts or pillars within a very complex contract.Accountable for ensuring contracts effectively utilize the GS Contract Delivery Services to manage low-level contractual activities.Accountable for Risk & obligation management for your parameter of the contract.Ensuring compliance with all BT governance on contracts.Customer-facing for all contractual-related matters.Accountable for organic growth on contracts through change control.Identifies new sales opportunities for the account and hands these to account management as required.Ensures proposed contractual obligations are achievable before contract signature.Skills and Experience:Advanced English level.Contracts Knowledge.Bachelor's degree or equivalent in a relevant field – Mandatory.Experience in meeting customers' needs in line with business requirements – Mandatory.Experience with the development of solution processes – Mandatory.Microsoft Excel & PowerPoint - Mandatory.Time and priority management – Mandatory.Ability to review and manage team performance.An affinity for problem solving.Strong legal and commercial acumen.Stakeholder Management: build strong cross-functional relationships.Communication skills: Ability to communicate effectively at operational levels.Ability to work under pressure to coordinate the team to deliver timely outputs.Ability to make logical judgments about where leadership is needed in the team.Willingness to challenge and resolve contractual challenges and disputes.Why this job matters:The Commercial Professional supports in delivering commercial and contract processes, monitoring major deals across BT Group's services and product portfolio, and managing risk and controlling cost.
What you'll be doing:Supports the development of successful outcomes through supporting commercial teams alongside customers and sales teams on contracts.Supports the commercial proposition, structure development, and monitoring of financial performance for mid-sized opportunities.Contributes to maintenance and development of customer relationships and satisfaction.Supports the resolution of high-risk contract-related issues and challenges.Contributes to commercial growth opportunities.Supports in the implementation of ways to improve working processes within commercial trading & management.The skills you'll need:Commercial ManagementRelationship BuildingProblem SolvingNegotiationContract ManagementBusiness AnalysisStrategic PlanningData AnalysisBid ManagementP&LDecision MakingGrowth MindsetLooking in:Leading inclusively and safelyOwning outcomesLooking out:Delivering for the customerCommercially savvyLooking to the future:Growth mindsetBuilding for the future
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