Contract Management

.Temporary position: Maternity leaveThe Contract Manager performs the ongoing and daily activities for managing global contracts.
**Responsibilities**:- Manage and negotiate to resolve disputes, including on SLAs and unit rates, to minimize commercial leakage/risk while sustaining healthy partnerships with suppliers- Act as an escalation point, liaising with the business, Technology Sourcing, Procurement Operations, and Procurement Legal, as necessary- Control costs and limit financial risk and exposure, liaising with Finance and other teams and stakeholders as necessary- Ensure contract deliverables and obligations, as well as stakeholder expectations, are met- Provide obligation and commercial risk/issue management to deliver greater transparency/improved controls and reduced risk perimeter for managed services- Diagnose supplier performance issues relating to the contract, as well as create and secure buy-in (internal and supplier) for plans to improve supplier performance- Manage, draft, and negotiate contract changes including amendments, project work orders, and local agreements- Implement a methodology for price and performance benchmarking to ensure agreements remain commercially optimized over time- Implement best practice commercial governance to reduce leakage (i.E