At AstraZeneca, we turn ideas into life-changing medicines.
Working here means being entrepreneurial, thinking big, and working together to make the impossible a reality.
We're inspired by the things that seem impossible.
Here, we see the impact of our collective ideas and expertise, and the power of science to deliver them.
The Engagement Analyst is a member of the C2P team within the GBS - Global Assurance & Reporting Services business unit and is responsible for leading and ensuring accurate and compliant processing of contracting requests in accordance with policies, procedures, regulations, and transparency/disclosure reporting requirements.
The role will also be responsible for providing payment support related to the management of associated payments when required.
**Major Responsibilities**:
- Provide guidance to ensure appropriate approvals are obtained and retained
- Perform preliminary reviews to ensure AZ does not contract with any individual or entity that is debarred, excluded, or restricted for any reason to do business with AZ
- Ensure timely receipt of an executed letter of agreement(LOA)/contracts according to service level agreements prior to the program start date
- Coordinate provider requests for changes to LOAs/contracts
- Responsible for capturing the data elements to ensure adherence to physician payment reporting requirements for Open Payments, EFPIA, and other state and country requirements
- Accountable for ensuring accurate and timely requests of required payment information by facilitating the timely receipt of required documents and partnering with the payment team
- Monitor and support the day-to-day processing functions including issue handling, communications, and resolution with a sense of urgency
- Collaborate with internal stakeholders to mitigate compliance risks associated with assigned activities and maintain all documentation in files within the relevant system
- Assist in the determination of completeness and accuracy of records and maintenance of up-to-date documentation to support risk mitigation efforts
- Work with EEs/patients as required, to ensure timely and accurate invoicing standards
- Collect, review, and appropriately store documentation, including but not limited to needs assessment, executed agreements, CVs, W9s/banking information, external expert payment forms (as applicable)
- Consult any escalated compliance, legal or regulatory matter
- Maintain a high level of external customer satisfaction
- Must be able to perform accurately while meeting applicable productivity measures
- Assume and perform other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
- Focused, frequent, and partner/customer service/business-oriented communications with internal and external stakeholders
**Minimum Requirements**
- Bachelor's degree, Marketing, Commercial, Administration, and Law
- Experience creating contracts
- Experience working at crossfunctional teams.
- One to two years of work experience in a fast-paced business environment
- Good technical/systems experience and skills (e.g., iBuy, Coupa, SAP, Excel, SharePoint, etc.)
- Ability to quickly learn and work within AZ administrative tools and multiple processes
- Ability to manage multiple priorities and adjust workload as business needs require
- Demonstrated ability to lead simple projects
- Demonstrated ability to lead budget owners through the contracting process and follow standard operating procedures and working instructions
- Experience with SAP
- Demonstrated strong attention to detail and strong organizational skills
- Capable of working independently
- Excellent written and verbal communications skills (English is the corporate language)
- Experience working with cross-functional teams and demonstrated ability to partner effectively with others
- High ethical standards, trustworthy, operating with absolute discretion
**Preferred Background**
- Demonstrated experience in a similar role
- Prior experience in contracting within the biopharmaceutical industry (Sales, Marketing, Research & Development, Compliance, Legal, Procurement) or a consulting firm working with pharmaceutical clients
- Familiarity with the technical and functional elements of requirements including but not limited to compliance, legislation (e.g., Physician Payment Sunshine Act, EFPIA), data sources/quality, and reporting
- Experience with compliance, finance, auditing, quality assurance/control, SOX, and/or risk management
- Global/cross-cultural experience
**WHY JOIN US?
**
We're a network of high-reaching self-starters who contribute to something far bigger.
We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We're not afraid to take ownership and run with it.
Empowered with unrivaled freedom.
Put simply, it's because we make a significant impact.
Everything we do matters.
**SO, WHAT'S NEXT?
**