Responsibilities:- Review, prepare the initial draft, and negotiate customer and partner-facing software, SaaS and services-related orders, SOWs, agreements, and amendments based on established guidelines.- Enforce company contracting guidelines, methodology and standard operating procedures.- Identify and escalate commercial, revenue recognition, and legal issues when appropriate.- Review non-standard terms and involve necessary teams to obtain approval.- Work closely with attorneys to support drafting and obtaining approvals for complex customer agreements.- Communicate frequently with cross functional teams including SMEs, Sales, Services, Legal, Finance, Support, Product and Operations to ensure negotiations result in optimal terms and close customer transactions.- Review executed customer agreements to ensure compliance, completeness, and accuracy.- Assist with the creation, updating, and maintaining of contract templates, playbooks, and SOPs.- Administrative tasks and reporting related to revenue contracts.- Maintain up-to-date knowledge of industry-related issues, software licensing, SaaS, professional services, and revenue recognition.- Support continuous process improvement company wide.- Perform other responsibilities and special projects in support of the legal team's goals and initiatives.- 4+ years of relevant experience in deal support or contract management role at a SaaS company- Experience drafting and processing contracts through a contract lifecycle- Strong negotiation, diplomacy, and communication skills- Fluent in English, both oral and written- Experience working with US based technology companies- Ability to prioritize and process high volumes of contracts to align with Sales targets- Understanding of legal, risk, and business impacts to contract language and deal velocity- An eye for detail- Ability to collaborate cross functionally and build strong working relationships with individuals in other departmentsOur ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here:Core Values- Diversity, Inclusion, Value & Equality (DIVE)is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inauguralDiversity Reportwhich outlines our commitment to change, and ourvideocelebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
