**Responsibilities**:
- Accomplishes results through the management of professional team(s) and department(s).
- Contributes to standards around which others will operate.
- Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function.
- Requires basic commercial awareness.
- Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
- Partners with the team on all new or modified processes to review through the appropriate governance routines and launch with adequate controls which can be monitored and reported.
- Ensures internal reviews and external examinations are well managed with clearly evidenced controls.
- Provided support of assigned business area by attending and participating in business meeting routines to provide control related updates to the team and learn about any new initiatives the team will need to support.
- Proactively identifies emerging risks and assists the control team with resolving control gaps and issues and helps to create corrective action plans, inclusive of root cause identification and resolution.
- Ad hoc control / audit related requests as needed.
- Serve as partner on Manager Control Assessment (MCA) Quarterly Risk Assessment and the Annual Risk Assessment process.
- Actively focus on process improvement, creating efficiencies, and ensuring proactive approach and partnership to audit management
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Ability to manage teams.
**Qualifications**:
- 6-10 years exeperience in management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus. Demonstrates knowledge of in-scope business and product areas
- Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
- Must have a Outstanding leadership, communication, and influencing skills as this leader will work with Sr leaders, and audit partners on a regular basis.
- Ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators.
- Demonstrated judgement and critical thinking skills.
**Education**:
- Bachelor's/University degree or equivalent experience, potentially Masters degree
**Key responsibilities**:
Activity, Risk & Control Identification
- Work in collaboration with the Business Process Owner (BPOs) to identify, review and maintain Risk & Controls considering information sources (i.e. Business processes, Internal & External Reviews, SMPs, emerging operational risk,
Issues, Operational Losses Events, Regulations & Policies and dependencies) to ensure Manager's Control Assessment (MCA) completeness.
- Ensure new and changed risks and controls are appropriately articulated in the Manager Control Assessment (MCA).
- Assist, escalate and follow up with BPO and OGC, ORM and ICRM in the identification and evaluation of operational risks and controls, including identification of potential issues and opportunities for improvement.
Risk, Control & Monitoring Assessment
- Oversight testing execution to ensure monitoring quality, completeness, and effectiveness of Business MCA; in case of control breaches identified, escalate and follow up with the AU Owner, AU MCA Coordinator and or Senior Management to develop Corrective Action Plans (CAPs) that will address said control breaches.
Quarterly & Annual Risk Assessment
- Support the AU MCA Coordinator and Assessment Unit (AU) Owner to analyse and integrate information for Residual Risk Results (control and monitoring design, issues mapping, Operational Risk mapping (back testing), monitoring results, Data Quality).
- Ensure that overrides have a robust and clear rational. Confirm its applicability monthly and perform maintenance on the system.
- Assist AU Owner and MCA Governance Entity (MGE) Owner carrying out a comprehensive Quarterly Risk Assessment (QRA) and Annual Risk Assessment (ARA) according MCA Standards.
- Drive risk profile discussions, provide input, and ensure decisions are made regarding risk acceptance and mitigation with AU MCA Coordinator, AU Owner and MGE Owner.
Risk & Control Support Functions
- Provide information regarding MCA during Internal and External Reviews (i.e. Internal Audit, Strategic Franchise Reviews, FCR, Compliance Testing, Peer review, Regulatory Agencies).
- Support the AU Owner to define the