Control Tower Representative

**POSITION OVERVIEW**:**JOB RESPONSIBILITIES**- Live order management and execution- Process transactions and order requests from clients- Document all follow up work that is done on behalf of the client- Engage vendor partners to follow up or resolve service issues or delays- Tracking of all live orders- Other duties as assigned**SKILLS/QUALIFICATIONS**- Associates Degree preferred- Fluent in English- 2+ years of Customer Support experience- Proven Track Record of Success Working Cross Functionally- Ability to multi-task and prioritize tasks- Strong verbal and written communication skills- Proficient level of the Microsoft Suite- Strong knowledge base of Microsoft- Demonstrated problem solver and solutions developer- A strong work ethic and the ability to work on their own initiative and manage their own time effectively.- Proficient in Customer Support Software: Office ApplicationsPay: From $26,000.00 per month**Experience**:- import/export: 1 year (preferred)- order management: 1 year (preferred)**Language**:- english (required)