We are looking for a director of operations. This position will be responsible for efficiently operating a park a restaurant and service businesses as well as seeking the best customer experience.
Indispensable
- Experience in the food, hospitality or service industry
- Administrative, financial, and operational experience
- Customer and results-oriented
- Stakeholders integrator
- Fluent in English
- Office
Main responsabilities
1. Operations Management:
- Supervise and manage the activities, to ensure quality service and customer satisfaction.
- Plan and execute daily activities, assigning responsibilities and optimizing the operational model.
- Manage communication with stakeholders and address maintenance issues and staffing shortages.
- Manage human resources and collaborate with suppliers to ensure the quality and efficiency of supplies.
- Comply with quality standards, safety regulations, health norms, and local laws.
2.Budget Management and Expense Control:
- Manage budgets, analyze financial information, and control sales and profits.
- Drive growth opportunities by developing and launching new products, services, and business models.
- Coordinate and report to the committee for budget validation, annual master plan, and department deliverables.
- Optimize performance and profitability, mitigate risks, and propose prevention and control strategies.
3. Strategy and KPI´s Definition:
- Develop strategies and value for Parque La Ruina.
- Keep teams informed and establish performance indicators.
- Set sales objectives aligned with the executive committee.
- Ensure compliance with the company's values, mission, and vision.
4. Policies and Procedures:
- Integrate digital or technological platforms.
- Provide training and ensure the implementation of best operational practices.
- Guarantee the appropriate technological infrastructure for consolidating group information.
- Ensure compliance with internal policies at Kolab and provide coaching and leadership to the team.
5. Organizational Culture and Talent Development:
- Ensure attraction, development, well-being, and retention of talent with support from the HR department.
- Make talent decisions regarding hiring, training, promotions or lay offs within the community and culture team.
- Accompany, lead, guide, and evaluate the team, promoting conscious and collaborative leadership.
Economic compensation:$100,000mxp/monthly + law mexican compensations
Location: Hermosillo, Sonora
Tipo de puesto: Tiempo completo
Salario: $80,000.00 - $100,000.00 al mes
Lugar de trabajo: Empleo presencial