**Responsibilities**:
- The Product Performance Management Specialist partners across product disciplines, assists in the ownership of the product(s) and monitoring drivers for performance
- Works on the ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
- Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the product performance team
- Evaluates variable and, at times, complex issues with major impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations
- Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
- Implements performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions
- Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives
- Manages ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
- Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities
- Build consensus and awareness of value proposition throughout the organization and key partners
- Prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally
- Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients
**Qualifications**:
- 5-8 years of experience
- Demonstrated experience in Product Management and/or Product Development discipline
- Experience in and understanding of logistics or Industrial verticals experience with e-commerce solutions preferred
- Complex judgments and solutions based on sophisticated analytical thought comparing and selecting complex alternatives
- In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
- Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
- Experience with and confidence in delivering presentations to clients and senior managers
**Education**:
- Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
**RESPONSIBILITIES**
- To lend assistance in the implementation of performance boosting strategies, with a specific focus on cross-sell and integration.
- Sales channels campaign documentation.
- To coordinate processes in collaboration with other teams to achieve the implementation of strategies in a timely manner.
- MCA control processes monitoring compliance.
- Analysis and monitoring of the main product drivers, to present to Senior Management (PowerPoint and Excel)
- Support for Project Management in the Business Strategy.
- Interaction with other areas to ensure monitoring and adherence to control processes.
- To execute and monitor communication programming to offer Months with Interest
- To deliver and ensure product training updates for Contact Center
- Support in projects and implementation of new business models
- Support in additional activities that are necessary for business continuity.
- Assists sales and all managers involved in building skills needed to identify clients needs and proposes solutions in line with business objectives.
- Work on benchmarking and bring proposals to enhance the value proposition of Months with interests.
- Prepares materials for the Product and Business Strategies Approval Path and related processes
**REQUIREMENTS**
- Experiência en análisis numérico (KPIS, reportes, P&L) y temas de comunicación (campañas, promociones, redes sociales )
- Licenciatura economía, finanzas, administración de empresas o ingeniería
- Perfil comercial que pueda plantear estrategias para la penetración de Meses con intereses en el portafolio
- Monitoreo de canales de colocación/ performance
- Implementación de iniciativas / mesas de trabajo para mejorar efectividad de colocación en cada uno de los canales
- Habilidades de comunicación, presentación con senior management, interacción con diversas áreas
- Skills de trabajo colaborativo, proactividad e iniciativa**Job Family Group**:
Product Management and Development
- **Job Family**:
Product Performance Management
- **Time Type**:
Full time
- Citi is