The Coordinator Human Resources & Training will report directly to directly to the Director of Human Resources and is responsible for supporting all human resources activities especially those related to the area of training and events.
- Assist local HRBP on actions to maintain positive associate relations.
- Monitors work environment for any signs of potential union organization and escalate accordingly.
- Participate in and support Positive Work Environment (PAR) training, labor/employee relations related interventions (focus groups, feedback sessions, etc.), Guarantee of Fair Treatment/Arbitration in collaboration with the COE Work Environment Team to come to a satisfactory resolution.
- Coach and advise management on Work Environment issues.
- Assist HRBP in planning, coordinating, and directing associate training programs.
- Support the HR function as it relates to new hires and onboarding experience of new associates.
- Provides task aids and training material to site leaders and associates.
- Conducts impromptu one-on-one trainings as needed during site visits.
- Under the guidance of onsite HRBP, prepare the annual development and retention plan and budget, and present it to the various levels of location Senior Leadership an HR.
- Partner with corporate HR communications to ensure best practices related to talent development ang retention are shared accordingly.
- In partnership with all sites senior's leaders, talent development COE and Brand, produce and execute the annual training calendar for all associates and communicate it accordingly.
- Manage to star on track the training and retention budget under the guidance of the Director of Human Resources.
- Responsible for all documenting, tracking and reporting all training related matters as required by government agencies, brand and company.
- Responsible to identify and create materials or programs which will enhance the performance of all associates, develops leaders and builds strong retention ties to the brand the company.
- Coordinates all social HR related activities and sustainability program to ensure the compliance of location to corporate social & environmental policy, standards and requirements.
- Develops structure for offering experiential development opportunities to eligible associates or positions under the guidance of onsite HRBP and the talent Development COE.
- Under the guidance of onsite HRBP and the talent Development COE, this position will participate in the talent review process, succession planning and any other programs relevant to strategic planning from a talent development and retention perspective.
- Remains current with new labor legislation, court decisions ang government regulations to keep abreast of legal developments.
- Performs any reasonable request as assigned.
- Experience in organizing employee events
- Management of suppliers for events, English classes and various training-related topics.
Responsible for creating and fostering the necessary conditions to train staff, based on the detection of needs in each of the departments, developing and implementing a program focused on achieving training objectives to ensure that the Hotel has qualified associates in the different positions of the organization.
- Together with the area managers and department heads, determines training needs, considering the analysis and results of indicators such as: productivity, complaints, observation of staff during their work, turnover and absenteeism, as well as feedback from training courses and budget for their development.
- Carries out the implementation and coordination of the different scheduled training courses, ensuring their proper development to achieve established objectives.
- Develops and teaches general instruction courses, training demonstrations during the performance of tasks, skills and training technique workshops for department heads, including the preparation of lessons, training objectives and monitoring and evaluation of training.
- Evaluates the effectiveness of the training provided, including the analysis of indicators and develops methods to verify and evaluate the direct and indirect expenses and costs related to the training programs.
- Prepares and maintains updated documentation of training activities, records, attendance statistics, individual records of results and provides information to managers and department heads regarding employee participation and evaluation.
- Identifies personnel within the organization with special knowledge and skills for training and incorporates them into the training program.
- Coordinates and is responsible for internal communications to provide Hotel staff with accurate, timely and relevant information to develop a sense of belonging and teamwork and for associates to adopt the company's mission, objectives and values as their own.
- Implements, executes and coordinates the staff integration plan that includes induction to the Hotel, the position and Imme
