Costumer Service Representative

The Customer Service Representative will be responsible for providing excellent customer service and support to customers; the main goal of this role is to ensure customer satisfaction and maintain positive relationships between the company and its customers.In this position, you'll work as a bilingual agent for any of our departments (sales, logistics, social networks, finance).**Responsibilities**:- Answer customer support calls- Provide customer information and/or mark for escalation- Follow up on leads- Special project planning and execution- Track Pending Accounts by Sending Videos- Contact customers to generate the commitment of sending corresponding documents- Communication with the agencies**Your benefits**- Friday Lunch- Build your resume in a transnational company- Co-working offices- Excellent work environment- Features of the law**Requirements**:- English language proficiency- Motivated, positive attitude- Undergraduate degree preferred in business, logistics, or related field- Ability to pick up proprietary software- Strong written and verbal communication skills- Immediate availabilityTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $14,000.00 al mesHorario:- Incluye fines de semana- Turno de 8 horasPrestaciones:- Opción a contrato indefinidoTipos de compensaciones:- Bono de productividadExperiência:- Costumer Service: 1 año (Deseable)Idioma:- Inglés (Obligatorio)