.Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork.
**General job description**:- Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.- Operates non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.- Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.- Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor's actions.- Answers customer questions on FedEx feature of service and keeps customers informed about the company and its services.- Ensures that packages conform to FedEx features of service; that proper labeling inprovided; and that all paperwork is complete, neat, and accurate.- Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.- Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.- Ensures customers have adequate supply of FedEx materials for shipping.- Meets aircraft and transports packages as required for sorting operations.- Loads and unloads aircraft, containers, and company vehicles and operates mechanized ramp equipment to load and unload packages.- Cleans, washes, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company's public image.
**Minimum Requirements**:**Minimum Education**:- High School diploma- Basic English skills preferred**Minimum Experience**:- One (1) year professional driving experience- Must possess appropriate license for vehicle assigned in accordance with specific country regulations- Good driving record- Must be 21 years old or older**Minimum Required Skills**:- Ability to lift 70 lbs.
(32kgs) and to maneuver packages weighing up to 150 lbs.
(68kgs) with appropriate equipment- Good verbal and writing communication skills, human relations, and team player- Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test- Customer orientated with good organizational skills- Problem Solving Skills- Accuracy & Attention to Detail- Planning & Organizing Skills- Team Working Skills- Must be able to work variable shifts.Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!FedEx is widely acknowledged as a world-class company