WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.
Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Movado Watches and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.
About the role:As a Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to an Account Director, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.
Responsibilities include but are not limited to:Day-to-day management of client communications and relationshipsEnsure that all client deliverables requirements are met and/or exceeded on a consistent basisDevelop strong relationships with internal teams across the organizationDevelop effective communication strategies for each client relationshipIdentify ways to refine Agency and Client processes to increase efficiencies with day-to-day workflowLeverage client reports to proactively recommend initiatives that will improve performance across digital and social channelsRecognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solutionsLearn how the business operates and what success for WITHIN looks likeReports to Account DirectorRequirementsMust-haves for the role: Bachelor's Degree2-5 years of experience working with a creative teamExperience developing digital and social communications programming and plans and implementing best practicesExhibited ability to manage multiple projects and deadlines in a fast-paced environmentExperience working in digital and social advertisingStrong attention to detailExcellent English communication and organizational skillsProficiency in Excel, G-Suite, and SlackOur interview process includes, but is not limited to:Excel and Typing TestWe offer a competitive salary and benefits based on ability level, including:Base salary DOEUnlimited vacation policyMonthly phone/internet and food stipendHealth insurance coverageProfessional Development ProgramHybrid work (must be based in Mexico City)Apply for this job* indicates a required field
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