.Clorox is the place that's committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team.Your role at Clorox:The Senior Credit and Collections Analyst is responsible for managing a TOP Clients portfolio with the primary goal of maximizing cash flow while minimizing bad debt. The analyst must define root causes for non-payment using Order to Cash process and SAP system knowledge, breaking internal and external obstacles/barriers that may be compromising the targets and escalating as appropriate. Leadership and ownership are used in all activities; collaboration is key inthis position as the analyst must develop relationships with internal cross-functional teams to provide services and solutions that create value for our customers. This position is constantly looking for process improvements and automations.In this role, you will:Develop and implement collection strategies such as portal vs portfolio reconciliation for assigned accounts (e.G., Walmart, Soriana, Sahuayo, Garis, PCZ) and activities like payments application, write-off, processing credit memos, and payment complement, ensuring compliance with company policy and legal requirements.Monitor and analyze non-payment trends and independently carry out claim management. Adhere to all financial policies/controls/legal rules, and promote a high degree of corporate responsibility.Be the SPOC of the area, providing knowledge for process improvement in areas related to Collections such as Logistics, Sales, and Marketing, as well as lead projects related to system changes.Proactively establish and maintain effective and cooperative working relationships with the sales team and/or other business areas as needed. Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.What we look for:BA/BS in business administration, accounting, finance, or equivalent.Minimum: 3 - 5 years of professional experience in Collections.Strong knowledge of Order to Cash and Credit and Collections procedures.SAP experience.Account reconciliation skills/experience.Proficiency with Microsoft products (Outlook, Excel, Word, Power BI).High attention to detail, goal-oriented, analytical abilities.Ability to multi-task on a variety of continuous improvement projects; able to work independently and adapt to work remotely with different teams, cultures, environments, and time zones.Organizational skills and ability to set priorities to meet critical business needs.Effectively articulate financial and accounting issues to team members, customers (internal and external), and management.Strong English communication skills.Workplace type:Hybrid 3 times in officeWe seek out and celebrate diverse backgrounds and experiences
