SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.As part of the Credit and Collections team, you will be in charge of following and managing a customer's portfolio for customers based in North America by taking into consideration the financial objectives of our company and our internal policies (finance, sales). What are your responsibilities?Responsible for serving a portfolio of clients.Work with other departments (Sales, Customer service) to solve queries and continuous improvement.Participate in improvement projects.Organize in relation with Credit and Collection Supervisor actions to be undertaken: customer order release, credit note refund, legal procedures.**Check, set up, and update customers' accounts**: research for financial and commercial information, check the financial health of the customers, credit limit requests, and follow-up according to Group's policies.Negotiate payment plans with specific clients to manage credit notes, when the process requires it. What are the skills that you need to have sucess?Fluent EnglishNo experience neededIntermediate ExcelGood verbal and written communicationPositive attitude**Requisition id**: 44010**Relocation**: NoThe Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.LINK1 MON1