As part of the Credit and Collections team, you will be in charge of following and managing a customer's portfolio for customers based in North America by taking into consideration the financial objectives of our company and our internal policies (finance, sales) Why do we need you?
Responsible for serving a portfolio of clients.
Work with other departments (Sales, Customer service) to solve queries and continuous improvement.
Participate in improvement projects.
Organize in relation with Credit and Collection Supervisor actions to be undertaken: customer order release, credit note refund, legal procedures.
**Check, set up, and update customers' accounts**: research for financial and commercial information, check the financial health of the customers, credit limit requests, and follow-up according to Group's policies.
Negotiate payment plans with specific clients to manage credit notes, when the process requires it. What skills will help you succeed?
Fluent in conversational English is mandatory.
Experience in Finance or Business Administration is a plus.
Intermediate Excel
Good verbal and written communication
Positive attitude
**Requisition id**: 48817
**Relocation**: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
LINK1 MON1