No Relocation Assistance Offered 137930 - Del.Miguel Hidalgo, Mexico City, Mexico**Position Purpose**:**The Collections & Deductions Analyst will focus specifically on customer account collections for past due amounts and focus on escalating and clearing deductions related to Gross to Net promotions, pricing and inventory adjustment.
****Let's talk about responsibilities**:**Collections responsibilities include but are not limited to**:- ** Obtaining overview of customer account balances**- ** Generating past due notices to customer**- ** Contacting customers for payment and documenting their response**- ** Escalating collection issues to Local C2C and/or Sales**- ** Assessing and recommending escalated issues for write offs**- ** Generating and preparing periodic statements for customers**- ** Monitoring customer performance vs. payment commitments****Deductions responsibilities include but are not limited to**:- ** Monitoring deductions assigned through the worklist**- ** Notifying CDT (Sales) and Local finance via workflow of customer issues o for missing credit memos**- ** Communicating open deductions by running periodic reporting to Local Teams**- ** Communicate Month End Results to Local Team**- ** Reviewing customer deductions, contacting the customers or Local Teams to get further details related to the open deduction in order to identify the deduction type**- ** Notifying CDT (Sales) and Local finance via workflow of customer issues o for missing credit memos**- ** Clearing credit notes and associated dispute cases**- ** Escalating deduction issues to Local C2C and/or Sales****What you need for this position**:- ** Bachelor's Degree**- ** 1 year of experience in collections or deductions**- ** Advanced English both oral and written****Is an advantage**:- ** Google sheets management**- SAPEqual Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition.
Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.