Crm Manager

We are looking for a CRM Manager to help develop processes for a US-based law firm. Amongst the primary responsibilities, you should be able to build, edit, and customize CRM and understand already existing processes.**Requirements**:- CRM Maintenance experience- Cloud-based CRM experience (Salesforce)- Must have trained and developed own CRM (how it works and how it is customizable)- Tech-savvy- Building, editing, and customizing CRM- Data/CRM management- Microsoft Suite (managing information in Excel)- Must know how to write forms and build reports- PowerBI- API modification experience- JSON, ETL, HTML knowledge- Engagement in solving infrastructure tickets (resetting passwords, etc)- Understand the basic structure and critical relationship of CRM (with leads, tickets, etc)- IT Background 1-2 yearsApplication Question(s):- Are you currently living in Mexico?**Experience**:- CRM Management: 1 year (required)- IT Background: 1 year (required)**Language**:- English (required)Work Location: Remote