At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a CRM & Promo Expert where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.
About the job The CRM & Promo Expert is responsible for supporting the management of the loyalty programs within the company as well as the clienteling program within México.
Responsible to support the execution of the CRM and promotion strategy based on the market activation plan to increase traffic to POPs and strengthen consumer loyalty.Work alongside with the marketing team to support the CRM & Promotion Manager with the orchestration of all CRM and Promo related activities and implementations according to objectives within the Mexican and Central America market.Ensures to plan and execute consumer data quality improvement measures working in partnership with the commercial team.Provide guidance and guidelines for Events, Promotions and CRM executions among existing operating business partners as well monitor its results.About you We are looking for a unique and amazing talent, who brings along the following:
Bachelor's degree in business administration, Marketing or similar.Minimum 3 years of work experience in CRM & Promotion Management in a Consumer Goods Business.Excellent organizational and planning skills.Strong customer service focus and relationship building skills.Ability to manage multiple stakeholders.English is a must.Intermediate knowledge in Excel and Analytics Tools.About Swarovski Swarovski is a Wonderlab where magic and science meet.
Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world's highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.
A responsible relationship with people and the planet has always been an integral part of Swarovski's heritage. This manifests today in the company's well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.
Create a World of WonderJoining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment.
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