.SailPoint is the leader in identity security for the cloud enterprise.
Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today's cloud-oriented, modern enterprise.About the role:SailPoint is seeking a Technical Program Manager to drive some of our most complex, business-critical initiatives for our Customer Success Delivery Portfolio Team.
We are looking for a program manager who has experience driving large organization-wide initiatives including team onboarding and day-to-day solutions delivery programs.
This individual is passionate about building and operating scalable, efficient processes, cultivating relationships and has experience collaborating and influencing across organizational boundaries.
You will be a partner to our CSD Delivery teams and manage key programs to ensure we're executing successfully and delivering amazing results.Responsibilities:Build strong trusting relationships with leaders across multiple business functions (ex.
Professional Services, Customer Success, Support, Sales etc).Work with CSDP Leadership to keep cross-organizational/cross-functional teams focused on top business objectives.Build, drive, and operationalize product best practices from end-to-end.Manage and track program execution across multiple workstreams to ensure successful, high-quality, on-time product launches.Identify and understand bottlenecks in the system and open them up including making and communicating tradeoffs.Anticipate, recognize, and work through risks, resistance or setbacks which impact program execution.Use technical judgement to drive strategic alignment & product delivery.Collaborate with the delivery-focused Program Managers to develop and implement strategies to ensure alignment of timelines for cross-functional release schedules.Communicate clearly and regularly to executive stakeholders and audiences in a variety of ways (visually and verbally).Provide thought leadership and a continuous improvement mindset to methodically work through problems/challenges.Simultaneously lead multiple teams to deliver value-added features through several agile methodologies including Scrum, Kanban, XP.Utilize effective communication, facilitation and problem-solving skills to identify/resolves problems in a timely manner and detect/eliminate roadblocks and distractions that may interfere with the team's ability to deliver assigned goals