.Application Deadline:- Workplace: Hybrid Position- Location: Quilicura Santiago de Chi, CL, 8700000- Contract Type: Full-Time- Working Hours: 41- Employment Type: RegularLet's create possibilities together!Join our team in Chile, we are seeking an experienced CSSC Application Engineer to join its CSSC Industry LATAM team. The CSSC Application Engineer will contribute to a thriving CSSC Back Office team by providing timely and effective technical advice to the incoming inquiries.**What is the job about?****Your main responsibilities**- Follow up on Customer interactions within set SLA.- Process special orders and inquiries in coordination with the suppliers.- Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.- Identify business opportunities and handover to external sales- Ensure customer master data is updated on portfolio of customers under their responsibility.- Communicate, collaborate, and provide support with the respective product segment or other suppliers, where local problem solving is not available.**Your background**We imagine that you have:- Bachelor's degree in Engineering or equivalent job experience. Additionally, have a minimum of 2 years' experience in a similar role.- Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer.- Demonstrate working knowledge SAP (CRM/SD).- Fundamental Product and Application Knowledge - Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential).- Good communication and networking skills together with the ability to build positive relationships with both Internal and External Stakeholders.- Excellent written and spoken English.**What's in it for you?**What are your goals? Here at Grundfos it's our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by our six core values, and you'll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You'll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other's cultural horizons.In addition, your day-to-day benefits include:- Flexible working hours; home office possibilityand equipment; up to 3 days' paid leave for volunteering- Annual bonuses, internal well-being consultants and programmes, engaging team buildings- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly- Long-term career development with regular dialogue, as well as continuous learning and development opportunities.**Do you want to learn more?**If this job sounds appealing, please send your resume and cover letter by clicking **"Apply"**