.**Overview**- At PepsiCo, we're redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences.Our culture is guided by the PepsiCo Way, which is a set of values that define our mission to win with purpose in the marketplace and act with integrity in everything we do. We're creating smiles with every sip and every bite while advancing a sustainable, socially impactful agenda that promotes our goal of Winning with Purpose.The Global IT team supports just that with our mission to create more smiles with every CLICK and every LIKE. Join our global, agile team and help us influence and drive PepsiCo's digital transformation!**Responsibilities****CTO Assoc Manager****What will you be doing?**- the role is global in nature requires critical thinking skills to determine innovative technical solutions.Build an architecture to define enterprise technology standards, facilitate leverage and re-use, and ensure successful delivery of global Contact Center & Technology deployment Services across the enterpriseYou will drive standardization and simplification across the existing environments to reduce overall total cost of ownership (TCO).Development, refinement, publishing, and socialization of patterns, policies and guidelines, and technology standardsProvides exceptional technical and/or analytical support in identifying, analyzing, and resolving problems of moderate to highly complex business communication systemsEnsuring the successful deployment of Genesys contact center solutionsProvide guidance and recommendations to the Infrastructure Architecture teams on standards and designsProduce architecture and engineering specifications and design documentsLead the architecture direction and design issues as well as influence peers, cross-functional partners, and IT leadershipEffectively presenting facts and recommendations in oral and written formWork to remediate legacy infrastructure, set standards and procedures for the delivery team to execute.Analyze sector level infrastructure, architecture and develop plans to modernize, value adds/Simplify telephony systemsWork with vendors and partners to certify products and standards for PepsiCo and manage life cycle approach for standards Designing, certifying and testing of IPT infra for existing sites, new sites and upgrades. This includes architectural design and working with other teams and vendors to configure network connectivity and other requirements Maximize user adoption of services through quick user guides, portal help and training Designing and implementing solutions in the lab and in production for on-premise, cloud and hybrid scenarios