Customer Briefing Coordinator

**_ Responsibilities: _**
- Design and manage customized customer experiences and briefing to be presented in our customer welcome center.
- Partner to identify and organize appropriate presentations and discussion leaders for complex/strategic briefings.
- Manage briefings that focus on strategic accounts, large revenue deals and major relationship opportunities.
- Provide active management throughout briefing to provide notes and action items for follow-up after the briefing.
- Provide feedback with post
- briefing analysis of insights and opportunities for improvement.
- Provide direction and guidance to process improvements and establishing policies in the customer welcome center, mentors and/or coaches and peers.

**_ Education and Experience Required: _**
- BA or BS in Marketing or related field; MBA preferred.
- 5+ years marketing experience.
- Industry, sales, channel and/or project management experience a plus.

**_ Knowledge and Skills: _**
- In-knowledge of marketing fundamental, products/ services/solution lifecycle and knowledge management.
- Working knowledge of industry and customer segment.
- Familiarity with and/or experience in partner management.
- Excellent written/oral communications and analytical skills.
- Strong interpersonal skills; ability to manage virtual teams.
- Strong negotiating skills.
- Ability to interface effectively with multiple levels of management and functional disciplines.
- Strong ability to influence and drive consensus.
- Business fluent in English.